RATING & REVIEW MANAGEMENT
Increase your sales and reduce your costs through insights from Ratings & Reviews!
Data from reviews and ratings e.g. from Amazon, Google, app stores, online stores and many more, gives you an overview of your customers' response to your brands, products, services and locations. It gives insights about your competitors, as well.
On basis of ratings and reviews valuable insights can be generated to improve your communication and product development. Use these insights to increase your sales and to reduce your costs!
WIDE RANGE OF APPLICATION
DIALOG & REVIEW HANDLING
IMPROVE YOUR RATINGS & PREVENT NEGATIVE REVIEWS
GET INSIGHTS FOR PRODUCT DEVELOPMENT AND OPTIMIZATION
PERFORMANCE AND REPUTATION MEASUREMENT
COMPETITION BENCHMARKING
ARE YOU AWARE OF YOUR RATINGS & REVIEWS?
Do you know where and how your products, sites or apps are rated?
Do you want a direct communication with your customers?
Do you want to generate insights for product development and service improvements?
Is your marketing aligned with the insights from ratings?
Understand your customers and get in touch with them!
We help you to derive the right actions to increase your sales and customer satisfaction.
BENEFIT FROM VALUABLE INSIGHTS THROUGH VICO!
Track any rating platform relevant to you with our monitoring system – from Amazon and Google via App stores and own stores as well as many further national and international platforms
Use our in-text analysis and quickly generate diverse insights, even from large data sets
Evaluate rating and review KPIs for brands, locations, services and products
Customizable dashboards and automated reports help you to provide actionable insights to all stakeholders
Flexible data extraction via exports and API interfaces to integrate data into your BI systems
VICO's experts support you in developing your individual review management strategy
"Over 70% of the users can be convinced by positive reviews before purchase"
"Half a star more increases sales by 20%"
(Consumer Electronics)
"Every fourth customer changes his negative evaluation into a positive one, if there is a reaction from the provider"
A free VICO Analytics monitoring for ten of your products and three of your competitors’ products as a benchmark
A free initial analysis
An initial consultation on next steps
Just fill out the contact form and indicate your desired products.
Your registration will not result in any costs for you.