SOCIAL MEDIA AND SOCIAL DATAAS DRIVERS FOR YOUR PRODUCT SUCCESS


We help companies making products more successful. For this, we provide you with insights from social mediato optimize your productsand your product communication.

Higher revenues

More satisfied customers

Lower costs

Reduced waste of resources

Paving the way for innovation

Our Services
SOCIAL DATA ANALYTICS

Monitoring of social media communication, reviews
and ratings, AI, Visualization

We integrate social data into
your business processes
and existing IT systems. Our
in-house solution is VICO Analytics.

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CONSUMER INSIGHTS

Generation of insights about the
lifestyles of your target groups

Market research services
and insight integration
via analyses, studies, reports &
alerts.

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DIGITAL MARKETING

Systematic use of insights & implementation
of digital marketing activities

Strategy, digital concepts, marketing
activities – we help you
to exploit potentials and
support digital change.

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About

We provide our customers with advanced solutions, services and data products for product monitoring and help them to successfully market their products.

Our team members are data scientists, software developers, computer linguists, online marketing specialists, creative minds and consultants. The optimal mix of these competencies paired with technologies allows us to provide a comprehensive support to make your products more successful and to optimize the communication to your products.

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65

employees at two locations

>160

satisfied customers worldwide

>340

ongoing projects

>10

partners in our global network

How can we support you?

PRODUCT IMPROVEMENTS BASED ON SOCIAL INSIGHTS

Visualize product and market developments
Generate insights on consumer demands
Identify and understand clients issues with products
Idea creation and products alignment to the consumer´s needs
Optimize service quality and product experience

INCREASING PRODUCT SUCCESS BY IMPLEMENTING SOCIAL DATA

Implementation of systems for evaluating customer feedback
Identify, evaluate & integrate trends early on
Understand and manage customers cross-channel
Identify and respond to critical issues in real-time
Integration of social data into the product safety process

OPTIMIZATION OF PRODUCT COMMUNICATION

Addressing the right target audience
Creating relevant content in a way that is tailored to the target group
Distribute content in a target oriented way
React to critical issues promptly
Strengthen customer loyalty through authentic dialog and community management


References
Contact

Analysis of your needs

Free webinar with tool presentation

Demo access to our monitoring systems

Personal or online meeting

You receive an offer tailored to your needs

Arrange a free expert session now